Privacy Policy

Privacy Policy

 

 

Last updated: 11/12/2025

 

The Renaissance Academy (“we”, “us”, “our”) is committed to safeguarding your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website, online programmes, coaching services, and digital products.

 

By accessing or using our services, you agree to the terms outlined in this policy.

 

 

 

 

1. Information We Collect

 

 

 

a. Information You Provide Directly

 

 

• Name

• Email address

• Phone number

• Billing details and payment information

• Information sent through forms, applications, or booking pages

• Reflections, worksheets, or communication submitted during coaching or courses

 

 

 

b. Automatically Collected Data

 

 

When you visit our website, we may collect:

 

• IP address

• Device and browser information

• Pages visited, time spent, and interactions

• Cookies and similar tracking technologies

 

 

 

c. Coaching & Programme Data

 

 

For those enrolled in coaching or programmes, we may securely store:

 

• Session notes

• Progress records

• Worksheets or submissions

 

 

This information is confidential and will not be shared unless legally required.

 

 

 

 

2. How We Use Your Information

 

 

We use your information to:

 

• Provide and personalise our services

• Process payments and manage your account

• Communicate with you regarding services, updates, and support

• Improve website performance and user experience

• Offer tailored content or recommendations

• Send marketing or promotional content (only if consent is given)

• Maintain internal records for service quality and regulatory purposes

 

 

 

 

 

3. Legal Basis for Processing (UK & EU GDPR)

 

 

We process your data under:

 

• Consent

• Contract (when you purchase or book a service)

• Legitimate interests (improving our services)

• Legal obligations (tax, financial records)

 

 

 

 

 

4. Sharing Your Information

 

 

We never sell or rent your personal data.

 

We may share information with:

 

• Trusted third parties (payment processors, email platforms, website hosting)

• Legal authorities when required

• Integrated third-party apps (with your consent)

 

 

All third parties follow GDPR-compliant practices.

 

 

 

 

5. Data Security

 

 

Your data is stored securely using:

 

• Encrypted systems

• Password-protected platforms

• Restricted access controls

 

 

Although we take strong measures, no online system is 100% secure.

 

 

 

 

6. Your Rights

 

 

Under GDPR, you may:

 

• Access the information we hold about you

• Request corrections or updates

• Request deletion (“right to be forgotten”)

• Withdraw consent at any time

• Request data portability

• Object to certain types of processing

 

 

To exercise your rights, contact:

📩 contact@myrenaissances.com

 

 

 

 

7. Cookies

 

 

Our website uses cookies to enhance your browsing experience and analyse site traffic.

You can adjust cookie settings in your browser at any time.

 

 

 

 

8. Payment Information

 

 

Payments are securely processed by third-party providers such as Stripe, PayPal, or Wix Payments.

We do not store full payment card details.

 

 

 

 

9. Coaching Confidentiality

 

 

All coaching and programme-related information is treated with strict confidentiality.

We will only disclose information:

 

• With your explicit consent

• If required by law

• If there is a risk of harm to yourself or others

 

 

 

 

 

10. Children’s Privacy

 

 

Our services are not designed for individuals under 18.

We do not knowingly collect children’s data.

 

 

 

 

11. Updates to This Policy

 

 

This Privacy Policy may be updated occasionally.

Changes will be posted here with an updated revision date.

 

 

 

 

12. Contact Us

 

 

If you have any questions or concerns about this Privacy Policy or your personal data, contact us:

📩 contact@myrenaissances.com