Shipping Policy
The Renaissance Academy currently offers digital services and online programmes only. No physical products are shipped at this time.
1. Digital Delivery
All products — including courses, journals, PDFs, and coaching confirmations — are delivered electronically to the email address you provide at checkout.
Delivery methods include:
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Automated email links
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Access via your user account
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Direct downloadable content
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Calendar booking confirmations for coaching sessions
Digital items are usually delivered instantly. In some cases, delivery may take up to 10 minutes depending on email providers.
2. Access Issues
If you do not receive your digital product, please check:
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Spam or junk folders
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The email address used at checkout
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Your login details for programme access
If you still cannot access your purchase, contact us at:
We will assist you promptly.
3. No Physical Shipping
Because we do not ship physical goods:
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No shipping fees apply
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No delivery times are calculated
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No tracking numbers are issued
This policy will be updated if physical products (such as journals or merchandise) are introduced in the future.